NewAI-assisted claims resolve in 18 minutes

Shipping protection your customers actually trust.

Add premium shipping protection to any ecommerce store in minutes. Increase customer confidence, automate claims, and turn every order into a new revenue stream.

Installs on the platforms you already run
AAtlas Supply
Secure
Cedar Field Jacket
Size M · Olive
$64.00
Protect this order
Covered door to door by tag.
+$2.98
Order total $66.98
Pay now
Revenue from tag.
LIVE
Protection revenue · today
$1,284.62
Protected orders
412
+$2.98 · Protected order
Built for the platforms you already run
How it works

One toggle at checkout. The rest runs itself.

From the moment a customer opts in, tag. follows the order, catches the problem, and resolves the claim — no tickets, no phone trees, no work for your team.

Step 01

Order placed

Customer toggles protection at checkout. You earn the fee instantly — it lands as revenue, not liability.

Step 02

Protected

tag. attaches a policy and starts watching the shipment automatically. Nothing for the customer to set up.

Step 03

Carrier delay or damage

A package goes missing, late, or arrives broken. tag. flags it before the customer even emails you.

Step 04

Claim submitted

The customer files in two fields from a co-branded portal — your store alongside tag., so they know an independent party has them covered.

Step 05

Auto-approved

tag.'s model reviews evidence and approves legitimate claims in minutes. Edge cases route to a human on our team.

Step 06

Customer refunded

Reship or refund — funded by tag., issued instantly. Your customer is taken care of, your margin untouched.

Step 07

Merchant keeps selling

No chargeback, no support ticket, no lost trust. The customer comes back — and you kept the revenue.

Platform

Everything you need to run protection like a product.

Not a policy bolted onto your store — a complete protection engine with claims automation, analytics, and an API underneath.

AI-assisted claims

Evidence in, decision out. The model reads photos, tracking, and history to approve real claims in minutes and surface fraud.

Damaged in transit · photos verifiedApproved
Lost · no delivery scan in 9 daysApproved
Repeat address · flaggedReview

Instant reimbursements

Refunds and reships funded by tag. and issued the moment a claim clears.

Fraud detection

Pattern and identity checks on every claim.

One-click install

Live on your store in minutes, no dev work.

Independently backed

Backed by tag., an independent party — so customers trust an order is covered by someone other than the store.

Your store × tag. PROTECTED

Merchant analytics

Attach rate, revenue, claim ratios, and cohort trends — in real time.

63%attach rate

API-first & revenue sharing

Every capability is an endpoint, and every protected order shares margin back to you. Build custom checkout, custom portals, custom payouts — protection becomes a profit center you control.

Customer portal

Track and claim from your own domain.

Why tag.

One install. Three sides win.

The merchant earns. The customer's covered. And because the customer wins, they come back — so the merchant wins again. Nobody gets an insurance company.

For merchants

Turn protection into profit.

Every protected order adds margin and deflects a support ticket — revenue, not liability.

  • New revenue streamKeep a share of every protection fee, automatically.
  • Higher AOVProtection lifts average order value at checkout.
  • Fewer support ticketstag. handles WISMO, damage, and lost-package claims.
For customers

Peace of mind, built in.

If anything goes wrong on the way to their door, it gets fixed — fast, and without a fight.

  • Every package protectedCoverage from the warehouse to the doorstep.
  • Claims in minutesTwo fields, a photo, done — not a two-week wait.
  • Instant refundsReship or refund the moment a claim clears.
For the long game

Loyalty compounds.

A solved problem is the best reason to reorder. The customer's win is the merchant's second one.

  • They come backA bad delivery becomes a reason to trust you more.
  • Higher lifetime valueProtected customers repeat-purchase more often.
  • Word of mouth"They took care of me" sells the next order for you.
Integrations

Built for the stack you already run.

Native apps for the big platforms and an API for everything else. Install in minutes — no replatforming, no migration.

The dashboard

Your protection business, in one view.

Revenue, claims, attach rate, and resolution time — live, the day you install. The numbers you'd expect from Stripe, for the protection you sell.

Overview

Protected orders
0
+18.2%
Claims
0
0.75% rate
Avg claim time
0 min
resolved fast
Revenue generated
$0
+22.4%
Protection rate
0%
attach rate
Protection revenue$0
May 1May 8May 15May 22May 30
Recent claims
#A-78934
Damaged · $128
Approved
#A-78921
Lost · $64
Approved
#A-78902
Theft · $212
Review
#A-78890
Damaged · $96
Approved
Install & integrate

Live in two minutes. Code optional.

Add tag. from the app store and you're protecting orders today — no developer required. When you want more control, every capability is an API, webhook, and SDK away.

Customers

Loved by the teams that run on it.

tag. paid for itself in the first week. Protection is now our third-highest revenue line — and support tickets dropped by a third.
RK
Rachel Kim
COO, Atlas Supply
We installed it on Shopify in an afternoon. Claims that used to eat a full support seat now resolve before we even see them.
DM
Diego Marto
Founder, Corsa Goods
It finally feels like a software product, not an insurance bolt-on. The API let us put protection inside our own checkout.
PL
Priya Lal
Head of Eng, Northsail
Pricing

Aligned with you, not against you.

No install fee, no monthly minimum. tag. earns a share of the protection revenue it generates — so we only win when you do.

  • Free to install
  • Revenue share, not a fee
  • Claims funded by tag.
  • Cancel anytime
You keep
40% of every fee
Typical merchants add five figures in annual margin from protection they weren't selling before.
Start free
No card required · live in minutes

Protect every order.

Give your customers certainty, your support team a break, and your store a new line of revenue — starting today.

FREE TO INSTALL · NO MONTHLY MINIMUM · LIVE IN MINUTES